Retail Businesses
How do I set up my retail store in RapiNova?
Start with basic business setup, add your product catalog with barcodes, configure POS terminals, set up payment methods, and train staff on daily operations including cash register management.
What's the best way to manage inventory for retail?
Use automated reorder points, track fast/slow-moving items, implement barcode scanning for accuracy, conduct regular stock counts, and set up supplier relationships for efficient restocking.
How do I handle seasonal products and promotions?
Create seasonal product categories, set up promotional pricing with date ranges, use discount codes, track promotional effectiveness, and manage seasonal inventory levels.
What about customer loyalty programs for retail?
Set up points-based loyalty programs, create customer tiers, offer birthday discounts, track customer purchase history, and send targeted promotions via WhatsApp or SMS.
How do I manage multiple retail locations?
Set up locations in Business Settings, configure inventory transfer between stores, use centralized reporting, implement location-specific POS terminals, and track performance by location.
Restaurant & Food Service
How do I set up menu items and recipes?
Create menu items as products, set up recipe components for ingredient tracking, configure portion sizes, manage cooking instructions, and track food cost per dish.
How do I manage perishable inventory?
Set up expiration date tracking, use FIFO (First In, First Out) inventory methods, configure low stock alerts for fresh ingredients, and track waste/spoilage.
What about table management and orders?
Use POS for table-based ordering, configure table layouts, manage order modifications, track order timing, and integrate with kitchen display systems if available.
How do I handle takeaway and delivery orders?
Set up different order types (dine-in, takeaway, delivery), integrate with delivery platforms, manage delivery areas, track order status, and handle special delivery pricing.
What about staff scheduling and payroll?
Use the Essentials (HRM) module for employee scheduling, time tracking, tip management, payroll processing, and labor cost analysis by shift or day.
Service Businesses
How do I manage service appointments?
Create service items as products, use the appointment booking system, track service duration, manage technician schedules, and send appointment reminders to customers.
What about tracking service history for customers?
Maintain detailed customer records, track service history, store equipment information, schedule preventive maintenance, and access service records quickly during support calls.
How do I handle warranty and repair services?
Use the Repair Management module to track warranty periods, manage repair tickets, assign technicians, track parts usage, and maintain repair history.
What about project-based billing?
Use the Project Management module for time tracking, milestone billing, project expenses, client communication, and comprehensive project reporting.
How do I manage service contracts and recurring billing?
Set up recurring service agreements, automate monthly/annual billing, track contract renewals, manage service level agreements, and monitor contract profitability.
Manufacturing
How do I set up Bill of Materials (BOM)?
Use the Manufacturing module to create BOMs, define raw material requirements, set up production steps, calculate material costs, and manage component availability.
What about production planning and work orders?
Create work orders from sales orders, schedule production runs, track work order progress, manage production capacity, and monitor completion times.
How do I track raw materials and finished goods?
Separate inventory categories for raw materials and finished products, track material consumption, monitor production yields, and maintain safety stock levels.
What about quality control in manufacturing?
Implement quality checkpoints in production, track defect rates, manage quality standards, conduct inspections, and maintain quality control records.
How do I calculate true product costs?
Include material costs, labor costs, overhead allocation, production time, and quality control costs to get accurate product costing for pricing decisions.
Healthcare & Medical
How do I manage patient records and appointments?
Use the Hospital Management System (HMS) module for patient registration, appointment scheduling, medical history tracking, treatment records, and billing.
What about medical inventory and supplies?
Track medical supplies with expiration dates, manage pharmaceutical inventory, set up reorder points for critical supplies, and maintain proper storage tracking.
How do I handle insurance and billing?
Configure insurance providers, track patient coverage, manage co-pays and deductibles, generate insurance claims, and handle payment processing.
What about compliance and reporting?
Generate required medical reports, maintain audit trails, ensure HIPAA compliance features, track quality metrics, and manage regulatory reporting.
Tailoring & Fashion
How do I manage custom orders and measurements?
Use the TailoringShop module for customer measurements, custom order tracking, fitting schedules, fabric management, and delivery coordination.
What about fabric inventory and sourcing?
Track fabric by type, color, and pattern, manage fabric consumption per order, maintain supplier relationships, and track fabric costs for accurate pricing.
How do I handle wedding and event orders?
Create event categories, manage group orders for wedding parties, coordinate multiple fittings, track event deadlines, and handle special event pricing.
What about alteration services?
Set up alteration service items, track original garment information, manage alteration workflows, and maintain customer alteration history.
Choosing the Right Setup
How do I know which modules I need?
Start with core features for all businesses, then add industry-specific modules based on your needs. Contact our sales team for a customized recommendation based on your business type.
Can I start simple and add features later?
Absolutely! Begin with basic inventory and sales features, then gradually add modules like CRM, accounting, or specialized business modules as your needs grow.
What if my business doesn't fit a standard category?
RapiNova is highly customizable! Many businesses use combinations of modules or custom configurations. Contact support to discuss your unique requirements.
How do I migrate from my current system?
We provide data migration services for most business types. Our team can help import your existing customers, products, transactions, and historical data.
Business-Specific Support
Get industry-specific guidance: