Getting Started
What is RapiNova Accounts?
RapiNova Accounts is a comprehensive Enterprise Resource Planning (ERP) and Point of Sale system designed for businesses of all sizes. It includes modules for inventory management, accounting, CRM, POS, and specialized business functions.
Who should use RapiNova Accounts?
Perfect for retail stores, restaurants, manufacturing companies, service businesses, tailoring shops, hospitals, repair services, and any business that needs integrated management of sales, inventory, customers, and finances.
How do I access the system?
Log in through your web browser using the credentials provided by your administrator. The system is web-based and works on any device with internet access.
Do I need special software installed?
No! RapiNova Accounts is entirely web-based. You only need a modern web browser and internet connection. It works on desktop computers, tablets, and mobile devices.
Account Setup
How do I set up my business information?
Go to Business Settings to configure your company details, logo, contact information, tax settings, and business preferences. This is typically done during initial setup.
How do I add users to my account?
Navigate to User Management to add staff members, assign roles, and set permissions. You can control what each user can access and modify.
Can I customize the system for my business?
Yes! The system offers extensive customization options including business settings, user permissions, module activation, custom fields, and more.
How do I activate premium modules?
Contact your system administrator or our sales team to purchase and activate premium modules like TailoringShop, Hospital Management, Manufacturing, or CRM.
Support & Training
Where can I get help?
Use this help system, contact our support team via email or phone, or access video tutorials and training materials provided with your account.
Is training available?
Yes! We provide training materials, video tutorials, and can arrange personalized training sessions for your team to maximize system effectiveness.
How do I report bugs or issues?
Contact our support team with detailed information about the issue, including what you were trying to do and any error messages received.
Can I request new features?
Absolutely! We welcome feature requests from users. Contact our support team with your suggestions for system improvements.
Contact Information
Get help with general questions: