Barcode System
How do I set up barcode scanning?
Configure barcode settings in Business Settings, connect your barcode scanner to your computer, and ensure products have valid barcodes assigned. The system supports most USB barcode scanners.
What barcode formats are supported?
RapiNova supports multiple formats including Code 128, Code 39, EAN-13, EAN-8, UPC-A, UPC-E, and QR codes. Most common retail barcode formats are fully supported.
Can I generate barcode labels?
Yes! Use the barcode label printing feature to generate and print barcode labels for your products. You can customize label size, format, and information displayed.
How do I use barcodes in POS?
Simply scan product barcodes with your scanner during POS transactions. Products are automatically added to the sale with correct pricing and inventory tracking.
What if my barcode scanner isn't working?
Check USB connection, ensure scanner is configured as keyboard input, verify barcode format compatibility, and test with known working barcodes. Contact support if issues persist.
Payment Gateway Integration
What payment gateways are supported?
RapiNova integrates with major payment processors including Stripe, PayPal, Square, and local payment gateways. Contact support for specific gateway setup.
How do I set up online payments?
Configure your payment gateway credentials in Business Settings → Payment Methods, test the connection, and enable online payment options for your customers.
Can I accept mobile payments?
Yes! With supported card terminals and payment apps, you can accept mobile payments, contactless cards, and digital wallet payments like Apple Pay and Google Pay.
How do payment reconciliations work?
The system automatically matches payments received through gateways with corresponding sales transactions, simplifying accounting and financial tracking.
E-commerce Integration
Does RapiNova integrate with WooCommerce?
Yes! The WooCommerce premium module provides two-way synchronization of products, inventory, orders, and customers between your online store and ERP system.
Can I sync with other e-commerce platforms?
RapiNova can integrate with various e-commerce platforms through API connections. Contact our integration team for specific platform requirements and setup.
How does inventory sync work?
Real-time inventory synchronization ensures stock levels are consistent across all sales channels. When you sell in-store, online inventory is automatically updated.
What about order management from multiple channels?
All orders from different channels (in-store, online, phone) are centralized in RapiNova for unified order processing, fulfillment, and customer service.
Communication Integration
How does WhatsApp integration work?
The WaSMSNet module connects your business WhatsApp account to send automated notifications, order updates, payment reminders, and marketing messages to customers.
Can I send SMS notifications?
Yes! SMS functionality is available through various SMS gateway providers. Configure your preferred SMS service in the communication settings.
What about email integration?
RapiNova includes built-in email functionality for sending invoices, statements, notifications, and marketing emails. SMTP configuration is available for custom email servers.
Can I automate customer communications?
Absolutely! Set up automated triggers for order confirmations, payment reminders, delivery notifications, birthday wishes, and follow-up messages.
API & Custom Integration
Does RapiNova have an API?
Yes! RapiNova provides REST API access for custom integrations with your existing business systems, mobile apps, or third-party services.
Can I integrate with accounting software?
RapiNova can export data in formats compatible with popular accounting software like QuickBooks, Xero, and others. Custom integrations are also available.
What about ERP system migration?
We provide data migration services from other ERP systems. Our team can help import your existing data including products, customers, transactions, and historical records.
How do I get custom integration developed?
Contact our development team to discuss custom integration requirements. We can develop specific connectors for your business needs and existing systems.
Security & Compliance
How secure are integrations?
All integrations use encrypted connections, secure authentication methods, and follow industry best practices for data security and privacy protection.
What about GDPR compliance?
RapiNova includes GDPR-compliant features for data protection, customer consent management, and data portability to meet European privacy regulations.
Can I control data sharing with integrations?
Yes! You have full control over what data is shared with each integration, including the ability to limit data access and revoke permissions as needed.
Integration Support
Need help with integrations?