Hotel Management Module

Room Management

Complete room inventory, reservations, and availability tracking with real-time updates.

Guest Services

Comprehensive guest management from check-in to check-out with personalized service tracking.

Housekeeping

Streamlined housekeeping operations with task management and quality control.

The Hotel Management Module integrates with POS, inventory, and billing systems for complete hospitality management.

Complete Hotel Operations

Reservation & Booking Management

Online Booking System

• Real-time room availability
• Online booking widget
• Dynamic pricing rules
• Multiple room type management
• Group booking handling

Reservation Processing

• Walk-in and phone reservations
• Booking modifications and cancellations
• Waitlist management
• Advance deposit handling
• Corporate rate contracts

Front Desk Operations

Check-in/Check-out

• Express check-in process
• ID verification and documentation
• Room key management
• Guest registration cards
• Late check-out handling

Guest Services

• Guest request tracking
• Concierge service logs
• Complaint handling system
• VIP guest management
• Guest preference tracking

Housekeeping Management

Room Status Tracking

• Real-time room status updates
• Cleaning schedule management
• Maintenance request tracking
• Room inspection checklists
• Lost & found management

Staff Coordination

• Housekeeping staff scheduling
• Task assignment and tracking
• Performance monitoring
• Inventory usage tracking
• Quality control reports

Hotel Success Stories

Boutique Hotel - Islamabad

45%

Increase in Occupancy Rate

30%

Faster Check-in Process

90%

Guest Satisfaction Score

Challenge:

Managing 45 rooms with complex pricing, group bookings, and coordinating housekeeping efficiently.

Solution:

• Implemented dynamic pricing based on demand and seasonality
• Automated housekeeping task assignments with mobile notifications
• Set up guest preference tracking for personalized service
• Integrated with online travel agencies for wider reach

Business Hotel - Karachi

85%

Repeat Business Rate

60%

Reduced Administrative Time

25%

Increase in Average Daily Rate

Corporate Success Features:

• Corporate rate management for regular business clients
• Automated billing and invoicing for company accounts
• Meeting room booking integration
• Express check-in/out for frequent guests

Resort Hotel - Murree Hills

70%

Improved Housekeeping Efficiency

95%

Online Booking Accuracy

40%

Increase in Seasonal Bookings

Resort Management Excellence:

• Seasonal pricing strategies with automatic adjustments
• Activity and amenity booking management
• Large group and event coordination
• Multi-property management for resort chain

Real-Time Hotel Dashboard

Live Operations Overview

73%

Occupancy Rate

₹8,450

Average Daily Rate

127

Guests In House

4.7

Guest Rating

Today's Operations Summary

Arrivals & Departures

• 23 scheduled arrivals
• 18 scheduled departures
• 5 early check-ins
• 3 late check-outs

Room Status

• 89 rooms occupied
• 27 rooms available
• 8 rooms being cleaned
• 2 rooms out of order

Guest Services

• 12 pending requests
• 3 maintenance issues
• 6 concierge services
• 2 VIP guests

Pakistani Hospitality Excellence

Built for Pakistani Hotels

Specialized features designed for the Pakistani hospitality industry.

Cultural Considerations

• Halal food service tracking
• Prayer time notifications
• Family room configurations
• Ramadan special packages
• Cultural event management

Local Payment Methods

• Cash payment handling
• JazzCash and EasyPaisa
• Bank transfer confirmations
• Corporate account billing
• Foreign exchange tracking

Complete Hotel Integration

Restaurant Integration

• Room service orders
• Restaurant billing to rooms
• Menu management
• Event catering coordination

POS Integration

• Room charge posting
• Consolidated billing
• Multiple payment methods
• Credit account management

Analytics & Revenue

• Revenue per available room
• Occupancy analytics
• Guest satisfaction tracking
• Profit center reporting